Location and Hours
What are your hours?
Monday–Saturday 9am–4pm.
Where are you located?
We are open by appointment at 1 Esquiline Road, Carmel Valley, CA 93924 in charming Carmel Valley Village.
Can I shop in-store?
We love seeing our customers in person! At this time we are operating as a studio so please make an appointment or give us a call before stopping by to make sure we're not at a flower farm or event site. Orders placed online or over the phone can be picked up at our studio.
Ordering Flowers
How can I order flowers?
We prefer for orders to be placed through our website – that way we avoid spelling or address errors and you receive a confirmation email once your order is delivered. You still have opportunities to make special requests, provide delivery/pick up instructions and input those tricky Carmel-by-the-Sea addresses when ordering online.
Of course, we're happy to take orders and offer personalized assistance over the phone or by email Monday–Saturday 9–4pm.
You may also request a custom quote by submitting our Order Form.
Can I make special requests?
We do our very best to accommodate requests, please add those notes in the "Special Requests" section on the product page or give us a call for personalized service.
Please be aware that we do not guarantee specific flowers or colors and reserve the right to substitute as needed. We source seasonal premium blooms (no carnations) directly from local farms. Availability of any flower variety or color changes daily based on season, weather, quality, demand and other factors.
If flower variety is critical, please call to confirm what we currently have in studio or available to source.
What size should I order?
Petite – Perfect for a nightstand, accent table or vanity
Medium – So lovely on a breakfast table or desk
Classic – Fantastic dining table centerpiece or on a console or kitchen counter
Large – A little extra for your dining or entry table
Grand – Anywhere, anytime you want to make a statement
Showstopper & Over the Top – Whenever, wherever you want to add the wow!
Can I pick up my order?
Absolutely! You have an opportunity to choose delivery or pick up during checkout.
Where do I enter the recipient's information and a card message?
You'll be asked to select a delivery/pick up date and enter a card message on the Cart page right before you checkout. During checkout, you will be prompted to enter the recipient information and any delivery instructions.
Can I cancel or modify my order?
To cancel or make changes to a flower order, call or send an email with the details.
Custom/special request orders, wedding or event florals and orders that are cancelled or modified within 24 hours of the scheduled delivery date may be ineligible for a refund or credit. Our full Refund Policy can be viewed here.
Flower Delivery
What days do you deliver?
We deliver Monday–Saturday.
Do you offer same day delivery?
Yes, we can typically accommodate same day delivery for most flowers and plants available on our website if we receive the order by Noon. Our wedding and event offerings are typically not available same day.
How much does delivery cost?
Carmel Valley – $10
Greater Carmel, Carmel-by-the-Sea, Carmel Highlands – $15
Pebble Beach, Pacific Grove, Monterey, Corral de Tierra – $20
For events or for flower delivery to a zip code outside of our standard range, please contact us to confirm availability and receive a quote‬.
Is there a delivery minimum?
Yes, the minimum order for delivery is $60. For Big Sur and other locations outside of our standard range, the minimum order is $195.
How do I place an order for a Carmel-by-the-Sea location without a street number?
We are experts at delivering to those tricky Carmel-by-the-Sea non-addresses. Simply input the directional address (for example, "Casanova 2NE of 8th") and the house name in the "Delivery Address" section at checkout. It's also helpful to input any defining house features in the "Delivery Instructions" section.
Where do I input delivery instructions?
During checkout, you will find a "Delivery Instructions" section where you can add notes.
While we cannot guarantee a specific time for standard deliveries, you may enter a general timing request and we will do our best to accommodate. Priority or timed delivery may be available for an added fee depending on our schedule for the day, please contact us with the details.
What time will my flowers be delivered?
We deliver 11–5pm, sometimes earlier/later on especially busy days. Delivery times vary based on the day's routes and the recipient's distance from our studio. While we cannot guarantee a specific time for standard deliveries, you may enter a general timing request in the "Delivery Instructions" section at checkout and we will do our best to accommodate.
Priority or timed delivery may be available for an added fee depending on our schedule for the day, please contact us with the details.
Can I request a delivery time?
We cannot guarantee specific times for standard deliveries, however, you may enter a general timing request in the "Delivery Instructions" section during checkout and we will do our best to accommodate. Priority or timed delivery may be available for an added fee depending on our schedule for the day, please contact us with the details.
What if the recipient isn't home when you deliver?
We do not typically call recipients prior to delivery. It is the sender's responsibility to confirm that the recipient will be available on the requested delivery date and the delivery location will be accessible. You may enter details in the "Delivery Instructions" section at checkout.
Upon arrival, our delivery driver will ring the doorbell or gate and, if no one answers, leave the arrangement in a reasonably obvious and protected place. If weather or safety do not permit us to leave flowers outside, we will call the phone number provided for the recipient on the order to coordinate. If no one answers our call, the arrangement will be returned to our studio. We charge an additional fee for re-delivery. Our complete Delivery Policy can be viewed here.
How do I know if my order was delivered?
If you provided an email address when placing your order, online or over the phone, you will receive a delivery confirmation email when your order is delivered.
Flowers and Floristry
What is your style?
Our signature style is a timeless mix of premium seasonal flowers arranged in a natural garden-inspired style.
What types of flowers do you use?
We use only locally grown "premium" blooms (no carnations or baby's breath) and love to grow and source hard-to-find beauties. Some of our favorite flowers to combine are garden roses, peonies, dahlias, narcissus, tulips, ranunculus, anemones, hellebore, poppies, sweet peas, cosmos and phlox, along with arching branches, cascading vines, airy grasses and other unusual foliage that add depth and texture to our creations. We also get the most amazing protea, pincushion and banksia from a local family-owned farm.
Where do you get your flowers?
We grow organic heirloom and hard-to-find flowers in our own garden and source the rest from local Monterey and Santa Cruz County flower farms. We take full advantage of being in one of the most abundant agricultural regions in the world, where fine flowers can be grown year round, and rarely find the need to import flowers from other parts of the country. Because of our commitment to quality and to sustainable floristry, we do not use flowers grown overseas.
What flowers are available right now?
Flower availability is dependent on season and can further vary due to weather conditions, pest pressure, quality and market demands. Contact us to find out what is currently in studio. That said, availability of our most-asked-about flowers is typically:
Roses – Year-Round
Peonies – May & June
Dahlias – June-November
Ranunculus – December-May
Anemones – December-June
Tulips – January-April
Daffodils – January-March
Sunflowers – June-November
How long will my flowers last? What can I do to make them last longer?
One of the benefits of sourcing locally is that we are designing with the absolute freshest flowers available to us, oftentimes harvested that very morning. While some flower varieties last longer than others, our cut flower arrangements should make it 5-7 days with proper care. The best thing you can do for your flowers is to change out the vase water daily with fresh, cool water and keep them away from direct sunlight and heat. If you give the stem ends a tiny trim, that's even better. Remove wilting flower heads or stems to keep the overall arrangement looking fresh longer.
Do you use floral foam?
Never. We actually achieve better results using recyclable and compostable mechanics that don't involve exposing ourselves and our clients to toxic substances. Being foam-free is just one part of our commitment to sustainable floristry.
What is sustainable floristry?
For us at Carmel Gardens, being a sustainable florist is the institution of design and business practices that reflect our commitment to our community, our planet, our health and our children. These practices include buying locally, eliminating floral foam, growing our vase recycling program, minimizing our packaging, and using only recyclable or compostable materials, to name a few. We are always looking for new ways to improve and expand our efforts.
Wedding and Event Flowers
What event services do you offer?
We have designed florals for weddings of every shape and size including elopements, micro weddings and vow renewals, corporate events, baby showers, anniversaries, birthdays, bar/bat mitzvahs, holidays, life celebrations and more. Whether you need a few centerpieces or full-scale custom design, we would love to create unique florals for your special event.
Our Wedding Pricing Guide outlines our most requested services.
Can you give me an idea of your pricing?
Of course! Request our Wedding Pricing Guide.
Is it possible to get an initial quote?
Simply complete our Wedding Quote Request.
Can I schedule a phone call or consultation to discuss my event?
We make it easy to schedule a complimentary consultation over the phone or zoom, book here.
Do you have a minimum?
We offer two types of wedding and event services: Wedding A La Carte and Full-Service Wedding Floral Design. Wedding A La Carte is a curated selection of our most popular fine wedding and event florals, designed to be simple and accessible. There is no minimum. Full-Service Wedding Floral Design is for those want an entirely custom and hands-on experience. This option has a $3,500 minimum.
What is included in Full-Scale Wedding Floral Design?
In a nutshell – anything and everything! We'll help you hone your vision and then create floral magic for your big day. And our team will be there for custom installations and on-site styling to ensure every detail is perfect before the celebration begins.
Full-Service Design includes meetings, a comprehensive proposal, mood boards, an entirely custom design concept, sourcing of specialty blooms and vessels, rental services, delivery, set-up and break-down, on-site installation and more. This option has a $3,500 minimum.
How far in advance should I order flowers for my event?
The earlier, the better! Please place your Weddings A La Carte order at least 3 weeks in advance, which will give us time to source any specially requested blooms and coordinate our delivery schedule. If your event came together last minute, not to worry, reach out to us at hello@carmelgardensfloral.com to confirm availability.